Implementing Compliant IA has allowed rapid deployment of dynamic, flexible surveys that provide insight into in-store operation and the ability for the organisation to make positive changes in many areas.
National Operations Manager 7-Eleven Stores Australia
92% of customers report improved execution of merchandising programs.
2019 Customer Survey Compliant IA
The tool has become an integral part of store visitations with our franchised network of stores.
Manager of Operations The UPS Store Canada
91% of customers report a reduction in business risks.
2019 Customer Survey Compliant IA
We have been able to improve field execution and accountability to our brand standards through use of the Compliant IA platform to document field visits.
Business Policy and Operations Standards Manager, Massage Envy Franchising
92% of customers report saving time on store visits.
2019 Customer Survey Compliant IA
Prior to using Compliant IA, we lacked follow-up from our store visits with our teams. By using Compliant IA, we now have feedback loops built in.
Snr. Manager of Store Operations & Customer Service BevMo!
95% of customers report improved health and safety.
2019 Customer Survey Compliant IA
Compliant IA has streamlined our audit process, saved time conducting the inspection, getting reports and following-up with action plan items, [...] everything is in one place now.
Group Audit Manager Indigo UK
89% of customers report improved customer experience.
2019 Customer Survey Compliant IA
I have realized a two hour time savings per visit and we have greatly improved our ability to analyze compliance with standards.
Director of Operations HuHot Mongolian Grill
88% of customers report improved task completion and store activities.
2019 Customer Survey Compliant IA
The reports also allow us to show our store leaders how they perform compared to the rest of the company which sparks friendly competition between teams.
Food Safety Manager Festival Foods
We didn't have a good audit structure before and now we do. With Compliant IA we can verify and audit procedures, set goals and then audit towards them.
Manager Goodwill of San Antonio
We use Compliant IA to check for safety compliance, food safety, health standards, forecourt compliance. [...] We are driving better focus now.
L&D and Technical Safety Manager The Channel Islands Co-operative
Compliant IA helps us ensure that none of our fundamental business processes stop, and that our field leaders have structured, well-documented unit visits.
Chief Operating Officer Encore Companies
The software has allowed us to strengthen our operational foundation and improved the consistency of measurement across the system. The reporting elements provide us with data points that will shape future project work.
Director, Operations The Joint Chiropractic
We have seen a marked impact in our stores. They have gone up 25 points on average in one season. They used to score in the 60's and now they are scoring 80/85/90%. Compliant IA has created more awareness and accountability at store level.
V.P of Global Visual Merchandising Ashley Home Stores
[With Compliant IA] audits are faster, and forms can be easily adjusted to our client's needs. We can now provide clients with a quicker turn around and a greater depth for information gathered. This is essential for our business.
Director of Risk Management Risk Support Services
Compliant IA has helped us achieve greater consistency, efficiency and a stronger in-store experience.
Director of Business Development and Strategies Seattle Goodwill
Compliant IA gives us the capability and the data to focus in on areas of operational weakness. In particular, Compliant IA helps us tie the inspection process into coaching opportunities.
Snr. Director of Retail Support Services Rexall Pharmacy Group
SMB
$99 / month
5 inspections / month
Unlimited users
Credit card billing
Best for less than 5 stores
Online help
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SMB
$250 / month
15 inspections / month
Unlimited users
Credit card billing
Best for 5 to 15 stores
Online help
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ENTERPRISE
Ask for pricing
Yearly quota
Unlimited users
Invoice billing
Best for large retailers and CPGs
Online help, Training, Live support
Azure SSO / SFTP / API
IOT / Temperature Sensors
A retail audit is a smart checklist. It has points, best-practice photos, supporting files, conditional items and action plan recommendations. It allows standards to be checked, deficiencies tracked, assigned and resolved. It guarantees programs, standards and policies are deployed in full, on time, in every store.
An action plan responsibility is a deficiency found during an audit. It is assigned to somebody for resolution. It allows audit deficiencies to be resolved. An audit includes unlimited action plan responsibilities.
Unlike an action plan responsibility, a task is not based on a pre-existing audit. A task is simply a "one-off" request for action. Recipients may comment and add verification photos when completing tasks.
Tickets help head office and stores track, assign and address customer complaints, feedback and general information.
Compliant IA works with retailers with thousands of stores and CPGs with tens of thousands of retail locations. Contact us for a custom quote that meets your specific needs.